Shipping and FAQs

How long will it take for my VeloSpy to ship?

We offer a tracked courier service to distribute VeloSpy, or you may choose a free shipping option which will take a bit longer and will not be tracked..

Tracked and couriered deliveries are charged at between $10 and $15 depending on your location, and we aim to have packages arrive within 7-15 days from the date of shipping.

Package tracking

You will be provided with an online tracking system to monitor the arrival of your VeloSpy.

    SIM Card Support

    We suggest a sim card similar to this one available on Amazon. Any low cost PAYG (pay as you go) plan operating on a GSM network will be satisfactory for the job.

    To see coverage in your country as well as operators that support GSM frequencies please take a look at this page here.

    Product and software support

    For all support enquiries or questions about VeloSpy, please contact us at Please ensure you have referred to our Operations page to check that you have read all about operating the unit.