Shipping and FAQs

How long will it take for my VeloSpy to ship?

We offer a tracked courier service to distribute VeloSpy, or you may choose a free shipping option which will take a bit longer and will not be tracked..

Tracked and couriered deliveries are charged at between $10 and $15 depending on your location, and we aim to have packages arrive within 7-15 days from the date of shipping.

Package tracking

You will be provided with an online tracking system to monitor the arrival of your VeloSpy.

    SIM Card Support

    We suggest a sim card similar to this one available on Amazon. Any low cost PAYG (pay as you go) plan operating on a GSM network will be satisfactory for the job.

    To see coverage in your country as well as operators that support GSM frequencies please take a look at this page here.

    Product and software support

    For all support enquiries or questions about VeloSpy, please contact us at hello@velospy.com. Please ensure you have referred to our Operations page to check that you have read all about operating the unit.